Our Aged Care Navigation and Support Services help older Australians and their families understand and navigate the aged care system with confidence. As care needs change, finding the right support can often involve complex assessments, paperwork, and difficult decisions.
We bring clarity to a confusing process, offering compassionate, person-led guidance to help people access the care they need, whether at home or in residential aged care, so every choice feels informed and aligned with their goals.
Step-by-step support
Elder Folks is here to support older Australians navigate aged care services with clarity, dignity, and confidence, empowering them to make informed choices
and access the right care, on their terms.
Understand your needs
A thorough consultation to learn about your health, daily life, goals, and support network.
Access the right care
We arrange home care services or support a smooth transition into residential aged care if needed.
Navigate the system
We guide you through assessments, applications, and paperwork.
Ongoing guidance and advocacy
We stay involved to coordinate services, liaise with providers, and ensure you feel supported.
We’re here to help
Whether you’re ready now or just exploring options, we tailor everything to your needs, physical, emotional, and social.
Our team is mobile and can meet you where you are or remotely via phone or email. We help you feel safe, supported, and empowered, so you can move forward with the right care in place.